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Sheraton Shantou Hotel, Shantou
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Key details
About the Hotel
Block 11, Logan Century Mansion,
Shantou,
China,
515011,
Guangdong
Sheraton Shantou Hotel marks Sheraton's debut in China, underscoring its significance in the brand's global expansion. Located 1.5 miles from Shantou Waterfront Promenade, the hotel integrates modern design with local culture. Guests can enjoy unique dining options and leisure facilities designed for relaxation and productivity.
Location
Sheraton Shantou is conveniently located near popular attractions like Zhongshan Park and People's Square. The hotel is approximately 9.5 miles from Jieyang Chaoshan International Airport, providing easy access for travelers. Local transport options are readily available for exploring the city.
Rooms
Sheraton Shantou features a range of spacious rooms equipped with modern amenities. Each room includes soundproof walls, air conditioning, and a minibar for guest convenience. Many rooms also offer stunning views of the surrounding area, enhancing the overall experience.
Eat & Drink
The hotel has several dining establishments, including YUE, which serves authentic Cantonese cuisine. InAzia offers a Pan-Asian dining experience, while the lobby's pastry counter provides a selection of sweet treats. Several restaurants offer beautiful views, enriching the dining experience.
Leisure & Business
A well-equipped fitness center and spa provide guests with opportunities to recharge and relax. The hotel also features ample meeting spaces with technology to accommodate business needs. Free Wi-Fi throughout the hotel ensures guests remain connected during their stay.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
LongHu District Chang Ping Road DanXia Zhuang Dong District 25 Building 1 Floor b1-b3 Room
YingZhiHua Japanese Restaurant
4400 ft
LongHu District JinSha East Road
A Coffee
3500 ft
LongHu District Chang Ping Road 58
Jin LvYuan Restaurant
4100 ft
TianShan Road ChaoYang Zhuang Hong Yuan Mansion 2 Floor
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
spacious rooms
friendly staff
limited views
average dining
7.4/10
Very good
Rooms
8.5
Location
7.8
Service
8.2
Dining
5.8
Guest reviews
7.4/10
based on 12 reviews
8.5
8.5/10based on 86 reviews
Timothy
United States of America,
June
2024
8.0/10
The hotel rooms are big, comfortable, and well-prepared with all the essentials for a nice stay, but the dining options could be improved. The service is top-notch, and the location offers convenience with some room for enhancement. Despite the dining aspect, the hotel provides a great value for the money.
Rooms
9.0
The rooms are very large, super comfortable, and well-equipped with everything needed for a pleasant stay.
Service
9.0
The service is very courteous, accommodating, and of a first-class standard with competent and personable staff readily available.
Location
8.0
The location is convenient with proximity to a shopping center and transportation services, suitable for elderly guests, but slightly distant from certain attractions.
Dining
6.0
The dining experience needs improvement, especially in terms of international options, despite having some Chinese choices.
Facilities
8.0
The facilities are comprehensive and satisfactory for a comfortable stay.
Calvin
United States of America,
May
2024
7.8/10
My stay at the hotel was fantastic! The rooms were incredible, spacious, and nicely decorated, although some lacked a view. However, the ones with water views were stunning. The service was superb, with a special upgrade for being a member of SPG, making my experience even better. The location was convenient, close to a shopping center, but a bit far from where I needed to go. The dining experience was satisfactory, but not as memorable as other five-star hotels. Overall, a great stay with a few minor drawbacks.
Rooms
9.0
The rooms were incredible, spacious, and nicely decorated.
Service
9.0
The service was excellent, with a special upgrade for SPG members.
Location
7.0
The location was convenient, close to a shopping center, but a bit far from my destination.
Dining
6.0
The dining experience was satisfactory, but not as memorable as other five-star hotels.
Facilities
8.0
The facilities were great, offering all the necessary amenities for a comfortable stay.
spacious rooms
limited views
George
United States of America,
April
2024
8.0/10
My stay at the hotel was fantastic. The rooms were spacious and well-prepared with everything needed for a comfortable stay. The service was exceptional, with the staff being incredibly helpful and polite. The location was convenient, close to a shopping center. However, the dining options were limited for vegetarians, which was a downside.
Rooms
9.0
My very generous bedroom had all the necessary amenities in good working condition.
Service
9.0
The staff was amazing and so helpful with everything, from check-in to concierge services.
Location
8.0
The hotel is conveniently located near a shopping center with a variety of options for food and entertainment.
Dining
6.0
The dining experience lacked options for vegetarians, which was disappointing.
Facilities
8.0
The hotel facilities were well-prepared, providing a comfortable and enjoyable stay.
friendly staff
limited dining options for vegetarians
Benjamin
United States of America,
April
2024
7.2/10
The hotel room was much better than the pictures on the website depicted and was well-prepared with almost everything needed for a nice stay. The staff seemed not that motivated to be there, but some were very helpful and competent. The location was good, close to a shopping center with a large selection of options. The dining experience needed improvement with a lack of international options. Overall, the hotel provided a comfortable stay with some areas that could be enhanced.
Rooms
8.0
The room was very nice and well-equipped with all necessary amenities.
Service
7.0
The staff were helpful in assisting with our lost luggage but seemed unenthusiastic overall.
Location
8.0
The hotel's location was good, with convenient access to a variety of food and shopping options.
Dining
6.0
The dining options were not particularly memorable, needing more variety and international choices.
Facilities
7.0
The hotel had adequate facilities, but there is room for improvement.
Michael
United States of America,
February
2024
7.4/10
I found the hotel to be a comfortable stay with well-prepared rooms offering almost everything needed for a pleasant experience. However, the dining options were mediocre, and some improvements are needed. The location is convenient for catching transportation but may be a bit far from certain attractions. Overall, it was a decent value for the money.
Rooms
7.0
The rooms were cozy and warm, with a soft bed. However, one side light was spoilt.
Service
8.0
The service was always polite and efficient, though there was a slip-up with not registering my late check-out time.
Location
8.0
The hotel's location is good, especially for catching an airport express bus within a short walking distance. However, it may be a bit far from certain attractions.
Dining
6.0
The dining options at the hotel were okay but need improvement, especially for international palates.
Facilities
8.0
The hotel offers various facilities including room service, car hire, dry cleaning, housekeeping, and laundry.
clean
mediocre rooms
Kevin
United States of America,
January
2024
7.0/10
I had a pleasant stay at the hotel with clean and comfortable rooms, friendly staff, and a great location close to mall and restaurants. However, the dining options were limited, and it was a bit far from the walking street.
Rooms
8.0
The rooms were spacious, well-appointed, and had a nice view of the waterway and park.
Service
8.0
The cleaning service was efficient, and the staff was polite and helpful.
Location
7.0
The hotel is conveniently located close to mall and restaurants, but a bit far from the walking street.
Dining
5.0
The dining experience was not memorable compared to other similar hotels, with limited options for vegetarians.
Facilities
7.0
The facilities were good overall.
Matthew
United States of America,
January
2024
8.2/10
Upon my arrival for the second time around 4pm, I found the hotel to be well-prepared with almost everything needed for a nice stay, from coffee powder with a French press to an array of amenities. The rooms were clean and the bed very comfortable. The service was amazing, with the staff being incredibly helpful in various aspects. The location was convenient, close to a shopping center and other services, but a bit crowded in the morning. The dining experience, while satisfactory, could benefit from more international options. Overall, a good value for the money.
Rooms
9.0
The rooms were well-prepared with all the necessary amenities and very comfortable.
Service
9.0
The staff were amazing and extremely helpful with all aspects of my stay.
Location
8.0
The hotel's location was convenient, close to a shopping center and other services.
Dining
7.0
The dining experience was satisfactory but could use more international options.
Facilities
8.0
The facilities were up to standard and provided a comfortable stay.
James
United States of America,
October
2023
7.8/10
I had a wonderful stay at the hotel with clean and spacious rooms, access to the executive club lounge, and a wide array of amenities. The friendly and helpful staff made my experience enjoyable, although there were some issues with the dining options that could be improved.
Rooms
9.0
The rooms were well-prepared and nicely decorated with almost everything needed for a comfortable stay. The space was impressive, and I particularly enjoyed having access to the executive club lounge.
Service
7.5
The staff, from the bell boys to the breakfast team, were amazing and went above and beyond in assisting with anything I needed. However, there were some local staff members who seemed introverted and less mature, impacting the overall service experience.
Location
8.0
The hotel's location was convenient, just a 5-minute walk to a bustling shopping center with plenty of dining and entertainment options. Being centrally located made it ideal for exploring the city, but there were minor issues with the taste of the food in the area.
Dining
6.0
The dining experience left something to be desired, with limited options and room for improvement, especially for vegetarians. While the food quality was average, there weren't enough international choices to cater to all guests' preferences.
Facilities
8.0
The facilities, from room service to laundry, were well-equipped and efficiently managed. However, there is room for improvement in the overall dining offerings to enhance the guest experience further.
spacious rooms
limited dining options
Amy
United States of America,
August
2023
7.2/10
I had a pleasant stay overall at this hotel. The rooms were comfortable and well-equipped, although the view was not remarkable. The service, especially from the cleaning staff, was top-notch, and they even provided a room upgrade based on my membership with SPG. The location was convenient for catching an airport express bus, although it was a bit far from the walking street. The dining experience was subpar, especially for a 5-star hotel, but the facilities were decent.
Rooms
8.0
My very generous bedroom was nice and had all the necessary amenities in good working condition.
Service
9.0
The staff were friendly and helpful, especially the cleaning service.
Location
7.0
The hotel is a bit far from the walking street but convenient for catching an airport express bus.
Dining
5.0
The dining experience was disappointing and did not meet the standards expected from a 5-star hotel.
Facilities
7.0
The facilities were adequate for my needs during the stay.
Jared
United States of America,
August
2023
7.0/10
The hotel exceeds expectations, with clean and comfortable rooms that are much better than the website photos suggest. The service is courteous overall, but some local staff lack maturity. The location is convenient with a variety of dining and entertainment options nearby. The dining experience needs improvement, especially for international guests, lacking variety and being on the expensive side.
Rooms
8.0
The rooms are ok, not fancy but clean and comfortable. Much better than the pictures on the website.
Service
7.0
The service is courteous overall, with some staff lacking motivation. They did provide an upgrade based on my SPG membership, but missed recording my late check-out time.
Location
8.0
The hotel is in a good location, a 5-minute walk to a shopping center with plenty of options for food, shops, and entertainment.
Dining
5.0
The dining options need improvement, especially for international guests, and are on the expensive side.
Facilities
7.0
The hotel facilities are good, but the dining experience and service could be enhanced.
Chad
United States of America,
July
2023
7.4/10
The hotel rooms are even better than the pictures on the website suggest, equipped with everything one needs for a comfortable stay. The staff is generally friendly and willing to assist, though some could be more enthusiastic. The location is convenient for accessing transportation and shopping, and the dining options need some improvement. The facilities provided are satisfactory.
Rooms
9.0
The rooms are always clean, well-appointed, and come with all necessary amenities for a pleasant stay.
Service
7.0
The staff is helpful and polite, though some local employees may seem introverted at times.
Location
8.0
The hotel is a bit far from the walking street but great for accessing the airport bus. A shopping center with various options is just a short walk away.
Dining
6.0
The dining options need improvement, particularly in offering more international choices at reasonable prices.
Facilities
7.0
The hotel provides basic facilities that meet the needs of guests.
Virginia
United States of America,
June
2023
8.0/10
I absolutely loved my stay at this hotel! The rooms were clean and super comfortable, and the staff was really helpful and polite. The location was great for catching an airport express bus, although it was a bit far from the walking street. The dining experience was expensive and disappointing, but the facilities were top-notch.
Rooms
9.0
The rooms are very large and super comfortable.
Service
9.0
The staff provided a wheelchair readily and did an upgrade based on my membership with SPG.
Location
8.0
The location is good, just a 5-minute walk to a shopping center with a large selection of food, shops, and entertainment.
Dining
5.0
The dining experience was expensive and disappointing.
Facilities
9.0
The facilities were really impressive and added to the overall experience.
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